Terms & Conditions

1. About Bhavyarsh Masale

Bhavyarsh India Limited is a company registered in India, specializing in the production and distribution of premium quality Indian spices and masale. We have been serving customers since 2019 with authentic, high-quality products.

2. Product Information

Quality Assurance

All our products are manufactured using traditional methods and modern quality standards. We ensure:

• Careful sourcing from trusted farmers and suppliers
• Clean processing in hygienic facilities
• Rigorous quality testing for purity and safety
• Fresh packaging to maintain quality

Product Descriptions

We strive to provide accurate product descriptions and images. However, slight variations in color, texture, or appearance may occur due to the natural nature of our products.

3. Orders and Payment

Order Process

Orders can be placed through:

• WhatsApp: +91 8824612015
• Email: bhavyarshindia@gmail.com
• Direct phone calls

Payment Terms

• Payment methods accepted: Bank transfer, UPI, Cash on Delivery (where applicable)
• Payment must be made before or at the time of delivery
• All prices are in Indian Rupees (INR) and include applicable taxes

Order Confirmation

All orders are subject to confirmation and availability. We reserve the right to refuse or cancel any order at our discretion.

4. Shipping and Delivery

Delivery Areas

We deliver across India. Delivery times may vary based on location and product availability.

Shipping Charges

Shipping charges, if applicable, will be communicated at the time of order confirmation.

Delivery Terms

• Delivery times are estimates and not guaranteed
• Risk of loss transfers to you upon delivery
• You are responsible for providing accurate delivery information

5. Returns and Refunds

Return Policy

We accept returns under the following conditions:

• Products must be returned within 3 days of delivery only if the product received is damaged, defective, or there is any other issue with the order.
• Products must be in original, unopened condition
• Please check the product box for any damage or issues before providing OTP at the time of delivery. Once OTP is given, the company will not be responsible for any complaints.
• Return requests must be made through our customer service
• Return shipping costs are the responsibility of the customer

Refund Process

Refunds will be processed within 5-7 business days after receiving the returned products. Refunds will be made through the original payment method.

6. Wholesale Terms

Wholesale Applications

Wholesale partnerships are subject to separate terms and conditions. Please contact us for detailed wholesale terms.

Minimum Order Quantities

Minimum order quantities may apply for wholesale orders. These will be communicated during the application process.

7. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Bhavyarsh India Limited and is protected by copyright and trademark laws.

8. Limitation of Liability

To the maximum extent permitted by law, Bhavyarsh India Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Rajasthan, India.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.